ServiceNow version names and how to check the version in ServiceNow instance

How to find your ServiceNow version

If you have admin access, checking your instance version takes just a few clicks:

1. In the Navigator filter, type Stats.
2. Under the Stats application section, click the Stats module link.
3. This loads the stats.do diagnostics page, which shows your build details near the top — including the release name and patch level. For example, an instance on Washington DC with Patch 4 would show:

Build tag: glide-washingtondc-12-20-2023__patch4-hotfix1-06-10-2024

If you don't have admin access, you can get the same page directly: type stats.do into the Navigator filter and press Enter. It'll load the same diagnostics view without needing to go through the Stats application menu.

A couple of additional ways to get there, useful depending on your role:

• System Diagnostics > Stats — the same page, reached via the application menu instead of the filter navigator.
• Admin Center (where available) — type "Admin Center" into the Navigator and look for the "Get information about your instance" section, which surfaces the current version without needing the Stats page at all.

If you're an admin and want to restrict who can see this page, ServiceNow supports locking stats.do down to logged-in admins only via the glide.security.diag_txns_acl system property — worth knowing if this page is currently open more broadly than you'd like.

ServiceNow version history

From 2011 onwards, ServiceNow named its major releases after cities from around the world, in alphabetical order — starting with Aspen. Before that, releases were named by month and year, and for a stretch in between, some used Summer/Winter/Fall/Spring naming tied to the release year.

That alphabetical city-naming run reached its natural endpoint with Zurich (Q4 2025) — Z was the last letter available. Starting with the very next release, Australia (Q2 2026), ServiceNow switched to naming releases after countries instead, restarting the alphabet from A. Brazil is next in line for Q4 2026.

Starting from ServiceNow's very first version — released under the name GlideSoft — here's the complete release history:

ServiceNow Release Name	Date of Release
GlideSoft 2004	Sunday, January 4, 2004
January 2006	Sunday, January 1, 2006
February 2006	Sunday, February 12, 2006
March 2006	Saturday, March 18, 2006
April 2006	Saturday, April 15, 2006
May 2006	Sunday, May 21, 2006
July 2006	Tuesday, July 4, 2006
August 2006	Monday, August 28, 2006
November 2006	Friday, November 17, 2006
March 2007	Friday, March 2, 2007
Summer 2007	Thursday, July 5, 2007
Fall 2007	Friday, November 23, 2007
Summer 2008	Friday, August 22, 2008
Winter 2009	Friday, January 9, 2009
Spring 2009	Friday, May 29, 2009
Fall 2009	Friday, September 25, 2009
Winter 2010	Friday, January 22, 2010
Spring 2010	Sunday, July 4, 2010
Fall 2010	Friday, October 1, 2010
Winter 2011	Friday, February 4, 2011
Summer 2011	Friday, July 1, 2011
Aspen	Thursday, December 1, 2011
Berlin	Monday, July 2, 2012
Calgary	Thursday, February 28, 2013
Dublin	Tuesday, October 22, 2013
Eureka	Tuesday, May 6, 2014
Fuji	Thursday, January 1, 2015
Geneva	Tuesday, November 3, 2015
Helsinki	Thursday, April 28, 2016
Istanbul	Monday, November 28, 2016
Jakarta	Thursday, June 15, 2017
Kingston	Thursday, November 16, 2017
London	Friday, July 27, 2018
Madrid	Thursday, January 31, 2019
New York	Friday, July 26, 2019
Orlando	Monday, January 6, 2020
Paris	Thursday, July 23, 2020
Quebec	Thursday, January 7, 2021
Rome	Thursday, July 22, 2021
San Diego	Thursday, February 3, 2022
Tokyo	Friday, July 15, 2022
Utah	Wednesday, March 22, 2023
Vancouver	Wednesday, September 20, 2023
Washington, DC	Thursday, February 1, 2024
Xanadu	September 10, 2024
Yokohama	March 12, 2025
Zurich	Q4 2025
Australia	Q2 2026 (~May 2026)
Brazil	Expected Q4 2026

Rows in italics are planned/expected releases and may shift; check ServiceNow's official release notes for confirmed dates.