ServiceNow Certification exam/test centers in India

ServiceNow University certification exams used to run through Kryterion, delivered via the Webassessor platform. That partnership has ended — as of November 18, 2025, all ServiceNow certification exams are registered, scheduled, and delivered through Pearson VUE instead.

Here's what actually changed, and what it means for how (and where) you take your exam.

Registering and scheduling

You don't need to create a separate Pearson VUE account. Exams are accessed directly through your ServiceNow University (SNU) account — SSO connects you to Pearson VUE automatically. All registration, scheduling, and rescheduling now happens there; Webassessor no longer accepts new registrations, and any vouchers that existed on the old platform can no longer be claimed or redeemed there.

Your existing certification records and exam history were carried over automatically during the transition, so there's nothing you need to do to preserve that history.

The exam itself hasn't changed

The content, question format, and difficulty of the exams are the same — what changed is the delivery platform, not the test. Your company entitlements, discounts, and eligibility are unaffected by the switch.

A couple of practical details carried over as-is:

• Once registered, you have 90 days to complete the exam before the registration expires.
• If your registration expires unused, it isn't refunded — so schedule with that window in mind.

One thing worth flagging if you're used to the old system: the voucher model has effectively gone away with this transition. Under the current process, exams are generally paid for directly at registration (typically listed around $300 plus applicable tax for self-pay candidates), unless it's included as part of instructor-led training or provided through a company's ServiceNow partner entitlement. If cost or eligibility is unclear for your situation, your training administrator or ServiceNow partner contact is the right person to confirm specifics, since arrangements vary by organization.

Where you can actually take the exam

This is the part that's changed the most, and it's the part most guides (including the old version of this one) get stale fastest. You now have two options through Pearson VUE:

Online, from home or office (OnVUE): OnVUE is Pearson VUE's secure online proctoring solution, letting you sit the exam remotely instead of traveling to a center. You'll need a system check beforehand, a private distraction-free space, and to consent to monitoring by a live proctor and AI-assisted tools during the exam. For most candidates, this has become the default choice simply because it removes the need to travel to a center at all.

In person, at a Pearson VUE test center: If you'd rather test at a physical location, Pearson VUE maintains its own network of authorized centers — separate from the old Kryterion-affiliated centers (listed below). Because that network changes over time and varies by city, the reliable way to find a current center near you is Pearson VUE's own test center locator, searchable by exam program and location, rather than a fixed list in a blog post that can quietly go out of date.

Where to go for more detail

• Registering for your exam in ServiceNow University via Pearson VUE — official registration walkthrough
• ServiceNow Training and Certification site — or contact training@servicenow.com for account-specific questions
• Pearson VUE's ServiceNow testing page and OnVUE information — search "Pearson VUE ServiceNow" for the current landing page, since Pearson has been mid-rebrand (to "Pearson Professional Assessments") and URLs have shifted during the transition period

Old Kryterion-affiliated centers in India

A note on this list: these were the Kryterion/Webassessor-affiliated test centers used before ServiceNow moved to Pearson VUE in November 2025. They're kept here for reference — some candidates still find it useful to reconnect with a center they tested at before, or to ask about old records. These are not current Pearson VUE-authorized centers, and addresses or affiliations may have changed since this list was last verified. For an active, current test center, use Pearson VUE's own test center locator instead.

Andhra Pradesh

• Gyanvriksh Interactive Private Limited
  3rd Floor, QZ Plaza, Kothaguda, Opp Haveli,, Hyderabad
• NSE.IT Limited_Hyderabad
  403, 4th Floor, Moguls Court, 5-9-60, Basheerbagh, Hyderabad
• NSE.IT Limited_Vijayawada
  9-62-81/C, 1st Floor, Ganapathi Rao Road, Vijayawada
• NSE.IT Limited_Visakhapatnam
  Door No 404, 47/10/26, Visakhapatnam

Assam

• NSE.IT Limited_Guwahati
  Parnil Palace, 2nd Flr R.G. Baruah Rd, Guwahati

Bihar

• NSE.IT Limited_Patna
  UFO Mall, 5th Floor, Anishabad Crossing, Patna

Chandigarh

• NSE.IT Limited_Chandigarh
  2nd Floor, SCO 366, Sec 32 D, Chandigarh

Delhi

• NSE.IT Limited_Delhi
  2E/22, 3rd Floor, Jhandewalan Extension, Delhi
• Koenig Solutions_New Delhi
  Basement KLJ Complex-I, Plot No 70, New Delhi
• Sites Learning India Pvt Ltd
  WZ-O-98, First Floor, New Mahavir Nagar, Outer Ring Road 26, New Delhi

Goa

• Koenig Solutions_Goa
  3rd Floor, B/T1, Campal Trade Centre, Panaji

Gujarat

• NSE.IT Limited_Ahmedabad
  302, Sutaria Complex, 3rd Floor, Ellisbridge, Ahmedabad
• NSE.IT Limited_Rajkot
  Rajkot LC Office No 412 Alap - B, 4th Floor, Rajkot
• Shree Education Services
  FF Shree Complex, Vadodara

Haryana

• eEdusolutions
  SCO 324-25 2nd floor, Sector 38-D, Chandigarh, U. T.

Himachal Pradesh

• Koenig Solutions_Shimla
  7, Prospect Lodge, Behind YMCA, Lower Jakhu, Shimla

Jharkhand

• NSE.IT Limited_Ranchi
  Jha Niwaas, 1st floor Diversion Road, Ranchi

Karnataka

• Anmol Technologies PVT LTD
  No. 7, 3rd Floor, Parvath Acrade, Service Road, Bangalore
• CloudThat Technologies India Pvt. Ltd
  668/B-17th C Main, Kormangala 6th Block, Bangalore
• DTecH IT Education
  No. 1, 1st Cross, 1st Main, Bangalore
• Global Knowledge Network India _ Bangalore
  Royal Barter, 1st Floor, No.78/1, Residency Rd., Bangalore
• Kalvi Institute_Bangalore
  BP Plaza 91/6, TC Palya Main Road, Bangalore
• Koenig Solutions_Bangalore
  #47, 3rd Floor, 4th Block, 100 ft Road, Bangalore
• NSE.IT Limited_Bangalore
  Azeem Gold, 13, 2nd Floor, Mosque Road, Bangalore
• New Horizons India_Bangalore
  N-101, North Block, Manipal Centre, Bangalore
• Parkus Technologies Pvt Ltd_India
  12 Dental College Main Road, Munekollal, Bangalore
• iDomain Technologies
  #65, 1st Floor, 2nd A Cross, KHB Colony, Koramangala, Bangalore

Kerala

• NSE.IT Limited_Cochin
  39/4609, A-1 Sreekandath Road, Ravipuram, Cochin
• NSE.IT Limited_Thiruvananthapuram
  TC 15/320, Ground Floor, Trivandrum

Madhya Pradesh

• NSE.IT Limited_Bhopal
  2nd Flr, Plot #61, E-6 Arera Colony, Bhopal
• Space Computer and Training Academy
  E-46 Balwant Nagar, Gwalior
• NSE.IT Limited_Indore
  Office No: 303, 3rd Flr, The Mark, 20/A,, Indore

Maharashtra

• SEED Infotech Ltd_Andheri Mumbai
  A Wing, 402, 4th Floor,Vertex Vikas, Opp. Station Road, Andheri (East) Mumbai
• SEED Infotech Ltd_Aundh
  Vasundhara Space, 2nd Floor, S.no 167/168, New D.P. Road, Aundh, Pune
• Loyal Bytes Global IT Services, Andheri Mumbai
  B202, Mathuria Apts, Next to Vishal Hall, 49 Sir M. V. Road, Andheri East, Mumbai
• NSE.IT Limited_Mumbai
  Trade Globe, Ground Floor, Mumbai
• SEED Infotech Ltd_Navi Mumbai
  Vashi Plaza, C-Wing, Room No. 459, Navi Mumbai
• Certview Technologies Pvt Ltd
  Office No 132, Wing ‘B’,1st Floor, Pune
• Knowledge Mine_Pune
  No 208, Suratwala Mark Plazzo, Near HP Petrol Pump, Pune
• NSE.IT Limited_Pune
  4th Floor, C-Block, Vega Centre, Shankar Sheth Road, Pune
• SEED Infotech Ltd_Pune
  Panchsheel, 42/16, Erandwane, Income Tax Office Lane, Pune

Orissa

• NSE.IT Limited_Bhubaneshwar
  Banaprasad, Plot No.1210, 1st Floor, Bomikhal,, Bhubaneshwar

Rajasthan

• NSE.IT Limited_Jaipur
  109-110, 1st Floor Tambi Tower, Sansar Chand Road, Jaipur

Tamil Nadu

• Blue Lotus Technologies Private Limited
  Plot 194, 195 First Main Road, Nehru Nagar, Kottivakkam, Chennai
• Global Knowledge Network India _Chennai
  Unit No 508, 5th Floor Raheja Towers, Chennai
• Kalvi Institute_Chennai
  #33/34, Anjugam Nagar, 2nd Street, Jafferkhanpe, Chennai
• Mazenet Solution P Ltd_Nungambakkam
  Gee Gee Emerald, No:312, 2nd Floor, 2AB,, Chennai
• Mazenet Solution P Ltd_T Nagar
  Roop Emerald, Level-2, New No.45, Chennai
• NSE.IT Limited_Chennai
  Ground Floor, 96-104 Nungambakkam High Road, Chennai
• Kalvi Institute_Coimbatore
  #1527 Avinashi Road, Vratharaja Mills, Coimbatore
• Mazenet Solution P Ltd_Gandhipuram
  12E, 1st Floor, Padmalaya Towers, Coimbatore
• NSE.IT Limited_Coimbatore
  No. 65 & 66, Arpee Center, 320 N., NSR Road, Coimbatore
• Kalvi Institute_Dindugal
  No 91 1st Floor, Sona Towers, Dindugal
• Kalvi Institute_Erode
  155, 1st & 3rd Floor, DV Complex, Neheru Street, Erode
• Kalvi Institute_Madurai
  No. 134, First Main Road, K.K. Nagar, Madurai
• Mazenet Solution P Ltd_Salem
  Santosh Towers, 2nd Floor, Brindavan Road, Salem
• Kalvi Instutue_Theni
  No 116 Edamal Street, Theni
• Kalvi Institute_Trichy
  #171A, 10th Cross Street, Pon Nagar,, Trichy
• NSE.IT Limited_Trichy
  No 6/1, 2nd Flr, Thangam Towers, Karur Bye Pass Rd, Trichy

Uttar Pradesh

• IPCC_Hazratganj
  Ground Floor, Skylark Building, Hazratganj, Lucknow
• NSE.IT Limited_Lucknow
  Office no. 401, 4th Floor, Block A, Lucknow

Uttaranchal

• Koenig Solutions_Dehradun
  Plot No. 22, IT Park, Shastradhara Road, Dehradun

West Bengal

• Indexpo Corporation
  Binary House, 2 Circus Market Place, Kolkata
• NSE.IT Limited_Kolkata
  54/1/A, Hazra Road, Nav-Jeevan Apartments, Kolkata

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This article reflects the Webassessor-to-Pearson VUE transition completed in November 2025. Pricing, entitlements, and platform details can vary by region and organization — check your ServiceNow University account or training administrator for anything specific to your certification path.