This blog is written by a seasoned IT professional with over two decades of experience across export/import, insurance, healthcare, capital markets, and banking and finance. An engineering graduate of Mumbai University, his career has been built on technical depth and a consistent ability to adapt to whatever a project actually needed.
His technology background spans FileMaker Pro, VBA (Excel, Outlook, Access), C# web services, and ASP, through to HTML, JavaScript, Sybase, Oracle, and MS SQL — with a more recent focus on Angular, ServiceNow, AWS, and Azure, grounded in the ITIL framework.
He is a certified professional across multiple platforms, comfortable working within Waterfall, Agile, and hybrid iterative methodologies, including extreme programming, and brings a practical, delivery-focused approach to both project management and hands-on development.
Beyond the technical side, he has a genuine interest in content writing and design thinking, with a knack for breaking down complex technical topics into something people can actually use — which is the whole idea behind this blog. He also brings an analytical eye to investment and trading strategy, a longstanding personal interest alongside his technology career.
More recently, his focus has shifted toward Artificial Intelligence and Machine Learning, exploring how these technologies intersect with the platforms and industries he's already spent years working in.
This blog is where that experience gets put to use — practical, real-world content for IT professionals working with ServiceNow and the broader enterprise technology landscape.