Importing Data Quiz: ServiceNow Transform Map Basics Explained

Data imports are a core configuration activity. This question focuses on identifying a fundamental requirement when importing data and clearing up common misconceptions around transform maps, coalescing, and staging tables.

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❓ Quiz Question

Which of the following is a true statement about importing data into ServiceNow?

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✅ Correct Answer

✔ Every import must have at least one Transform Map.

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❌ Incorrect Options

• Every Transform Map must have at least one coalesce field

• Every date field has to be mapped

• Every application has one staging table

• Every staging table can be used once

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🔍 Detailed Explanation

When importing data, records are first loaded into a staging table and then moved into a target table using a Transform Map. The transform map defines how data is processed and where it ends up.

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✔️ Why the Correct Answer Is True

🟢 Every Import Must Have at Least One Transform Map

• A transform map is required to:

  • Define the target table

  • Map fields from the staging table

  • Control how records are inserted or updated

• Without a transform map, imported data cannot be processed into target records

📌 Key point: Imports do not occur without at least one transform map.

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❌ Why the Other Options Are Incorrect

🚫 Every Transform Map Must Have at Least One Coalesce Field

• Coalescing is optional

• Used only when preventing duplicate records is required

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🚫 Every Date Field Has to Be Mapped

• Only required fields must be mapped

• Developers can choose which fields to import

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🚫 Every Application Has One Staging Table

• Some applications do not import data at all

• Staging tables are created only when needed

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🚫 Every Staging Table Can Be Used Once

• Staging tables are reusable

• Multiple imports can use the same staging table

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🧠 Overall Explanation Summary

• Imports require at least one transform map

• Coalescing is recommended, not mandatory

• Not all fields need to be mapped

• Staging tables can be reused

• Not every application includes imported data

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🏁 Final Thoughts

For exams, remember:

If data is being imported, a transform map is mandatory.

This rule helps eliminate multiple incorrect answers quickly.